personalizing pilates

On-line Privacy Policy

Your privacy is very important to us. To help you understand how we protect your privacy, we provide this notice explaining our online and telephone information collection practices and the choices that you can make about the way your information is collected and used.

On-Line Orders

On our website, you can order products and register to receive future information about our products. The information that we collect on our website includes:

-City and Province/State
-Postal/Zip Code
-Telephone Number
-E-mail address
-Credit card information

On some pages, you may wish to order our products for another person to be sent as a gift. In order that we can fulfill this request, we collect the recipient's information as outlined above as well as your payment information.

We promise to use the information collected to ship our product and to, in some cases, confirm delivery. We do not share your information with anyone else except to the extent necessary to complete the order (your mailing information will be provided to Canada Post or to a courier in order to complete the delivery).

We will, at times, with your permission, send e-mails announcing the release of new products. If you would rather not receive updates, you can either check the NO box on our order form, or, you may reply to such an e-mail and put the word "Remove" as the subject line.

Finally, we promise to never use or share the personally identifiable information provided to us in ways unrelated to the ones described above.

Telephone Orders

If you choose to place your order over the telephone, we promise that we will speak with you and/or check your confidential voice mail message using a secure land line. We promise not to listen to or collect your private information using a cordless telephone or a cellular phone so that your information cannot be scanned or listened to by a third party.

Our Commitment to Data Security

To prevent unauthorized access, maintain data security, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information that we collect online.

How to Contact Us

If you have any questions or concerns about our privacy policy, the best way to contact us is to send an email at

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